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Coronavirus (COVID-19) - Update from Wrentham Cooperative Bank - Updated March 12, 2021

Effective Monday, March 15, 2021, we are reopening our branch lobbies and operating under our normal business hours. Updated hours will be:


Main Office, 102 South Street, Wrentham

Lobby Hours
• Monday-Wednesday 8:30 a.m. - 4:30 p.m.
• Thursday 8:30 a.m. - 6:00 p.m.
• Friday 8:30 a.m. - 5:00 p.m.
• Saturday 8:30 a.m. -12:00 noon

Drive-Up Hours
• Monday-Wednesday 8:30 a.m. - 4:30 p.m.
• Thursday 8:30 a.m. - 6:00 p.m.
• Friday 8:30 a.m. - 5:00 p.m.
• Saturday 8:30 a.m. -12:00 noon

Branch Office, 1005 South Street, Wrentham

Lobby Hours
• Monday-Thursday 8:30 a.m. - 3:00 p.m.
• Friday 8:30 a.m. - 5:00 p.m.
• Saturday 8:30 a.m. -12:00 noon

Drive-Up Hours
• Monday-Thursday 8:30 a.m. - 3:00 p.m.
• Friday 8:30 a.m. - 5:00 p.m.
• Saturday 8:30 a.m. -12:00 noon

We will continue to monitor conditions and will assess our response and operations daily. We will communicate to you any additional changes to the availability of banking services.

As always, thank you for being a Wrentham Cooperative Bank customer. 

Wrentham Cooperative Bank offers many ways to bank safely:

Online and Mobile Banking – pay bills, transfer money between accounts, check balances and recent account activity, deposit a check, and set up Alerts. Login or enroll at www.wrenthamcoop.com or download our app from the Apple App Store or Google Play.

ATMs – Deposit cash or checks, withdraw, transfer funds between accounts, and check balances at our ATMs. Surcharge free withdrawals are available at all SUM Network ATMs.

Telebank - 24 Hour Telephone Banking: Toll Free: 888-384-6101

Phone – 508-384-6101 - The Wrentham Cooperative team can help with your banking questions, or quickly put you in touch with an expert if needed.

Email: contact us at customer.service@wrenthamcoop.com

To apply for a Loan, please call 508-384-4030

 

If You Have Been Personally Impacted by COVID-19

We understand that COVID-19 may cause financial difficulty for some of our customers. Wrentham Cooperative Bank is here to help; we encourage customers who may be personally impacted by COVID-19 and need our support, to contact us at 508-384-6101 to discuss access to credit or collection forbearance.

 

Be Aware of Scammers

Be vigilant! Fraudsters often take advantage of events such as these. Below is a link to the Federal Trade Commission’s site with specific coronavirus-related scam information.

Coronavirus Scammers Follow Headlines

 

For more information on COVID-19, we encourage you to visit the following websites:

Centers for Disease Control and Prevention

Massachusetts Department of Public Health Guidance and Directives

 

ADDITIONAL ACTIONS WE ARE TAKING

We have also adopted practices recommended by the Center for Disease Control (CDC) with the aim of protecting

the health of employees, customers, visitors, and our local communities.

We have directed our employees to:

  •  Stay home if any signs of illness.
  •  Follow hygiene best practices, such as washing hands frequently and use of hand sanitizer.
  •  Wipe high touch surfaces regularly.
  •  Limit workplace gatherings in favor of conference calls and online meetings.
  •  Make the Bank a handshake-free zone at all locations.
  •  Maintain a safe distance from others who exhibit signs of illness.
  •  Postpone non-essential business travel.

Our locations are equipped with cleaning sprays, disinfectant wipes, anti-bacterial soap and paper goods. Our

facilities cleaning staff have been instructed to take extra precautions by frequently sanitizing surfaces and keeping

extra cleaning products on hand.

We encourage everyone in the Wrentham community to take a thoughtful and mindful approach in adopting

alternative ways to work and live safely during this challenging time. In the interim, we will continue to focus on safety,

service and health for our community at-large and wish everyone well as we all navigate through this period-of-time.

Sincerely,

Scott G. Terrien

President & CEO